Orders within Australia will be shipped via Australia Post Express Post service. Delivery times will vary depending upon destination throughout Australia. Where possible we shall make available a means of tracking your delivery online via www.auspost.com.au/track Your garment will be delivered within 4 weeks from the receipt date of a confirmed and fully paid order. Due to the unique and custom nature of the product we take thorough approach to ensure quality and accurate fit.
We prefer if you specify a business address for delivery as this increases the likelihood of a successful receipt of goods. In any case we cannot accept responsibility for items delivered but ultimately not received.
Unless otherwise agreed by us we will deliver your garment to the delivery address supplied by you with your order. If no one is available to take delivery of your order, Australia Post may leave a calling card for you to collect your package from your nearest Australia Post office.
Orders will only be delivered on work days Monday to Friday and not on weekends or public holidays. Shipping, postage and handling costs will added to the price of the goods, to be paid with your orders.
For large volume orders we reserve the right to make special shipping arrangements, additional charges will apply.
Vera Donna will make every effort to deliver your custom made shape wear purchased from this website according to our estimated delivery times provided. The estimated delivery times are in business days Monday to Friday excluding public holidays.
Estimated delivery times may vary due to changes or circumstances beyond our control. We do not guarantee deliveries and will not be liable for any delay or inability to deliver your order within the estimated times. If your garment has not arrived after the estimated delivery time please feel free to contact us.